shipping-policy

Processing Time

• All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email.

• You will receive another notification when your order has shipped.

Shipping Rates & Estimates

• Shipping charges for your order will be calculated and displayed at checkout.

• We currently offer:

  • Standard Shipping (7–12 business days) – Flat rate: $X.XX

  • Express Shipping (3–7 business days) – Flat rate: $X.XX

International Shipping

• We offer worldwide shipping. Shipping rates will be calculated at checkout based on your location.

• Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. These charges are your responsibility.

Order Tracking

• Once your order has shipped, you will receive an email with a tracking number so you can follow your package.

Delays

• While we always try our best to meet delivery times, please note that unforeseen circumstances (such as customs delays or peak holiday seasons) may impact your delivery.

Missing or Lost Packages

• We are not responsible for packages lost due to incorrect addresses provided by the customer.

• If your tracking information shows that your package was delivered but you did not receive it, please contact the carrier directly for assistance.